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Our Couriers

DHL - GLS - PostNL


Order processing: DHL - GLS - PostNL


All orders paid by credit card orPaypal, with courierDHL GLSreceived within hours10:00 am Italian, they are dispatched the same day.

All orders paid by credit card orPaypal, with courierPostNLthey are evaded on the first useful day. shipments are made everyTuesday isFriday .

bank transfer are processed within 24 hours of being credited to our bank account ( DHL GLS courier ).

All orders (Italy) with cash on delivery are processed after orders already paid, but no later than 24 hours. (the decision to process a cash order remains at our discretion).


Additional information on transit times and delivery methods of our couriers:

DHL page

GLS page

PostNL page

ALL OUR PACKS EXCLUSIVELY RETURN OUR BRANDS EXCLUDING POSTNL (sent in an anonymous envelope)

IF THERE WAS A DIFFERENT RIBBON FATELO PRESENT AT THE COURIER

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CAUTION

All Moto by Eliggi Umberto will activate the shipping procedures as quickly as possible and in any case within 48 hours from the confirmation of the completion of the purchase procedure (ie the time of order invoicing).
All costs of delivery of the products are charged to the customer at the cost indicated at the time of completion of the order. Deliveries are normally made by Corriere, DHL,GLS,AllMoto by Eliggi Umberto reserves the right to deliver the products ordered by a different courier to those mentioned. The terms of delivery indicated in the sheet of each product must be considered non-binding for Tutto Moto by Eliggi Umberto, which can subsequently confirm or modify them according to their actual needs.
Delivery times are approximate. The shipment could take up to 30 days to complete. Any delays in deliveries do not entitle the customer to refuse delivery of the Products, nor to claim compensation for indemnity of any kind. All Moto Eliggi Umberto undertakes to ship anyway within thirty days of acceptance of the order, beyond that period All Moto Eliggi Umberto informs the consumer, according to Article 4, paragraph 1 of the DL 22-05-1999 N. 185, and provides for the reimbursement of sums already received, unless otherwise explicit agreements. We do not accept claims after 7 days from delivery.

At the time of home delivery or storage, the customer is required to check:

  • that the number of packages delivered corresponds to that indicated in the accompanying document
  • the correspondence between the identity and the quality of the products, possibly indicated on the packaging, with what indicated in the order placed, (subject to partial delivery notice)
  • that the packaging is intact, not damaged or wet or otherwise altered

The invoice or receipt, contained in the envelope applied outside or inside one of the packages, must be detached and stored. The non-correspondence of the number of packages or indications, as well as the loss or any damage, must be immediately challenged to the carrier, the goods if withdrawn must be withdrawn "with reserve"./ Strong>


If the package is damaged or tampered with, please notify the courier and sign it with reserve.


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